OBSERVABILITY
Understand the real behaviour of your Applications & Systems.
Metrics, logs, traces, events, application data, network and user experience: we make your technical signals readable, correlated and actionable.


WHAT IT IS
Observability is understanding the why.
Monitoring tells you “what”. Observability answers “why”: it connects signals end to end across every layer of your technology stack (“full stack”) to explain behaviour, rather than merely report it.
Applications
Distributed traces, transactions, errors, dependencies.
Infrastructure & cloud
Servers, containers, Kubernetes, middleware, databases.
Network
Latency, packet loss, flows, paths, quality of service.
User experience
Endpoints, SaaS, Citrix, Teams, business journeys.
OUR EXPERTISE
End-to-end observability expertise.
Years of field experience across applications, networks, cloud and user experience — and applications built from real client use cases.
Advisory & audit
Assess maturity, map the tooling and build a pragmatic roadmap.
Architecture & integration
Design and deploy platforms suited to your IT environment and your teams.
Advanced troubleshooting
Diagnose complex issues, from symptom to root cause.
RUN support & managed services
Operate, improve and sustain your platforms over time. We stay by your side to help you realise the full value of observability, on demand or through outsourced management.
Skills transfer
Make your teams autonomous in their use of tools, practices and methods.
Custom applications
Native Dynatrace, Grafana and Splunk apps, tailored to your specific needs and use cases. More than a technical tool, they communicate your operational excellence.
WHAT WE OFFER
Services for every stage of your observability journey.
From strategic framing to day-to-day operations: five services designed to make your platforms genuinely useful — and your teams autonomous.
Observability advisory & audit
Assess your maturity, identify blind spots and build a pragmatic roadmap.
WHAT FOR
• Assess needs
• Rationalise existing tools
• Identify market solutions
• Build a roadmap
DELIVERABLES
• Tool landscape
• Maturity & market analysis
• Observability roadmap
• Use-case prioritisation
Architecture & integration
Design and deploy platforms suited to your IT environment, your teams and your business priorities.
WHAT FOR
• Deploy a new platform
• Integrate a tool into a complex IT environment
• Connect multiple data sources
• Industrialise collection and alerting
DELIVERABLES
• Target architecture
• Implementation & instrumentation
• Dashboards & alerting
• Documentation
Advanced troubleshooting
Diagnose complex performance issues, from symptom to root cause.
WHAT FOR
• Application slowdowns
• Intermittent incidents
• Network degradation
• Poor user experience
DELIVERABLES
• Root cause analysis
• Diagnostic report
• Remediation recommendations
• Resolution support
RUN support & managed services
Operate, improve and sustain your platforms over time. We stay by your side to help you realise the full value of observability, on demand or through outsourced management.
WHAT FOR
• Operate a platform
• Maintain dashboards
• Improve alerts
• Sustain the approach over time
DELIVERABLES
• Platform supervision
• Workshops or internal user community
• Continuous improvement indicators
• Reporting & governance
• Expert support
Skills transfer
Make your teams autonomous in their use of tools, practices and analysis methods.
WHAT FOR
• Make teams autonomous
• Train on a tool
• Structure analysis practices
• Get more from dashboards and alerts
DELIVERABLES
• Training sessions
• Hands-on workshops
• Coaching on real cases
• Operational documentation
OUR EXPERTISE PLATFORMS
Experts in the leading observability platforms on the market.
Integrator and partner of observability leaders — independent in our choice of solutions, we also develop native apps for each of them.
Datadog brings infrastructure, applications, network, security and user experience together in one platform, with no silos. Each team takes ownership of its part without having to master the whole platform, where others demand long onboarding and dedicated specialists.
Its native AI agents operate on unified data (logs, metrics, traces, security), isolate the issue and propose a resolution before an engineer even steps in. SIEM, threat detection and vulnerability management rely on the same data as your dashboards, with no duplicate collection.
Phenisys, a certified Datadog partner, supports your teams from design to operations (collection, logs, metrics, dashboards), with adoption as the obsession and one simple conviction: value lives in usage.
Dynatrace unifies applications, infrastructure, network, user experience and security on a single platform, fuelled by unified data and real-time context. One instrumentation covers the whole estate, with no application-by-application setup.
Its topology and causal AI automatically connect a symptom to its root cause without writing rules, and DQL and Grail let you query all of that data in one language, with fine-grained control over retention and cost. Security runs on the same data: threat detection and runtime vulnerability analytics.
We build native apps for it, including Microsoft Teams Observability, winner of the 2024 Dynatrace Partner App Competition, and we work on NPA, application and network performance, dashboards, alerting and skills transfer.
Grafana keeps your data where it lives and brings it together in shareable dashboards, without forcing a proprietary database on you. Its ecosystem of plugins and data sources, from self-hosted to Grafana Cloud, covers metrics, logs, traces and profiles.
Open and lock-in free, it gives every team the visibility it needs, well beyond technical teams, with versionable dashboards and unified alerting that treats alerts as code. That is often what makes it the meeting point for the whole organisation.
We deliver a Teams Observability app for Grafana: call overview, detailed call diagnostics and analysis dashboards. We install it, adapt it to your data sources and put it in your teams' hands.
OctoPerf industrialises your JMeter load tests in a platform that is easy to pick up, as SaaS or on-premise, reusing your existing scripts without rewriting them. The real gain is in analysis, where open source tooling leaves teams alone with their results.
Load generators distributed worldwide to scale up to millions of concurrent users, on-premise agents for sensitive environments, and CI/CD integration. Response times, errors, throughput and infrastructure metrics land in the same report, while the test runs.
We help your teams validate performance before peak events, connect load-test results to their observability practice, and turn every campaign into an action plan the production teams can use.
OpenTelemetry is the open telemetry standard hosted by the CNCF: a framework and toolkit to generate, collect and export traces, metrics and logs. It is not a backend, it is what sets you free from the backend.
Neutral and lock-in free, you instrument once and export everywhere: OTLP to Dynatrace, Grafana and Splunk as well as Datadog. Its collector centralises receiving, enriching, sampling and routing, and its semantic conventions keep data comparable across teams and tools.
Our multi-backend collector is built on OpenTelemetry: one collection across your environments, standardised export to every platform, and the freedom to change tooling without re-instrumenting.
Splunk indexes and correlates the machine data of your entire estate, at a scale traditional tools cannot hold. Its search language, SPL, remains the reference for exploring those volumes day to day.
Observability and security rely on the same data, with no extra collection: threat detection and investigation on one side, application and service monitoring on the other. Its ecosystem of apps and dashboards covers the widest range of business cases.
We build a Teams Observability app for Splunk: call quality, indexing and correlation of Microsoft Graph data, right down to the dashboards and alerts your teams actually use.
CUSTOM SOLUTIONS
Our applications, in your real-world environments.
We build custom observability applications from real problems encountered by our clients — integrated with your existing platforms: Dynatrace, Splunk or Grafana.





OUR MOST POPULAR APPLICATIONS
High-value applications born in the field.
We build custom observability applications from real problems encountered by our clients — integrated with your existing platforms.
Teams Observability
Diagnose Microsoft Teams quality, usage and performance, from site down to individual call.
KPeyes
A multi-source cockpit to unify your observability data and drive IT performance.
- Multi-tool consolidation
- CIO, run or business dashboards
- Custom KPIs
- Cross-functional performance view
WHERE TO START?
Assessing your observability maturity is often the right starting point.
Let's talk about your observability, performance and user experience challenges.